Job Title: Delivery Operations - Back Office
Location: Coimbatore
Workplace Type: On-site
Employment Type: Internship / Full Time
About iamneo
Founded in 2016 and now part of the NIIT Ecosystem, iamneo is a fast-growing, profitable B2B EdTech SaaS company that's transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.
Our product suite — including Neo PAT (student employability and placement readiness), Neo Exam (secure, cloud-based examination infrastructure), Neo Colab (coding education management), Neo Coder (AI-powered experiential learning for developers), and Neo Hire (recruitment automation and candidate evaluation) — helps engineering colleges and corporate L&D/HR teams measure, close, and track skill gaps at scale.
About the Role
We are looking for a Delivery Operations – Back Office to support our training delivery and program operations team with day-to-day coordination and administrative activities. This role is ideal for a graduate who is organized, detail-oriented, proactive, and interested in building a career in operations and program management.
Key Responsibilities
- Support day-to-day batch operations, student onboarding, and training coordination.
- Maintain attendance records, assessment schedules, trackers, and delivery reports.
- Coordinate with trainers, internal teams, and on-ground SPOCs to ensure smooth program execution.
- Assist with platform-related activities, including course setup, learner mapping, and assessment coordination.
- Track daily challenges, assignments, assessments, and program milestones.
- Ensure timely data updates, accurate reporting, and closure of operational action items.
- Monitor day-to-day delivery activities, identify operational gaps, and escalate potential risks.
- Provide administrative and operational support to ensure timely execution of training programs.
Key Skills
- Good verbal and written communication skills.
- Strong coordination, follow-up, and organizational skills.
- Working knowledge of MS Excel, Google Sheets, and PowerPoint.
- Good analytical skills and attention to detail.
- Ability to manage multiple tasks and meet strict deadlines.
- Proactive approach with a strong sense of ownership.
- Willingness to learn and adapt to new tools and processes.
- Ability to work in a fast-paced environment.
Qualifications & Eligibility
- Bachelor's degree in any discipline.
- Freshers are encouraged to apply.
- Internship or project experience in operations, administration, coordination, or program management is an added advantage.
- Immediate joiners preferred.
Why Join iamneo?
- Gain hands-on experience in Training Delivery and Program Operations.
- Work closely with trainers, internal teams, and program stakeholders.
- Develop skills in coordination, reporting, data management, and operational execution.
- Get exposure to learning platforms and end-to-end training program delivery.
- Build a strong foundation for a career in Delivery Operations, Program Management, or Business Operations.
